Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ideal Computer Repair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://idealcomputerrepair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@idealcomputerrepair.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@idealcomputerrepair.com
Euro (€)
US Dollar ($)
Earphone great sound quality, working perfectly.
Cool earphone
супер
Good quality product, the sound and nitido and really the muffle the noise and very good system.
Quick delivery from Spain, quality/price, very good.
Recebi em 9 dias da China pro Brasil, Eu tenho um t4s e em comparação a ele o som tem menos volume(nada exorbitante e o fone não é baixo é suficiente) , porém a qualidade na reprodução dos graves é médios é muito mais equilibrada. Eu consigo ouvir o baixo nas músicas coisa que com o t4s era uma mistura os agudos tbm são mais destacados. A função play pause é bugada, e reconhece até quando você segura um dos lados do fone como se fosse sua cabeça. Ou seja. Não é reconhecimento facial é um sensor de pressão ou toque sei lá. O ANC eu não testei ainda.
Отличные наушники. Заказал 2-й раз, вместо Т6. Покупкой доволен. Упакованы отлично.
Excellent, fast delivery, extremely satisfied! I would buy again. Great battery, lasts very long. I listen a lot and I charge it only every few days, and charging is fast. Bass great for enjoying music, bluetooth works great and picks up a signal from far away. Took me a few days to get used to the weight, not heavy, just I never had similar headphones. Packing was good, made it in great condition.
заказывал из РФ, доставка 3 дня в Нижний Новгород. Блю как всегда на высоте, качество наушников супер.
GREAT SOUND, GREAT PRICE, PERFECT GIFT. HAPPY WITH PRODUCT AND QUALITY IN TOTAL IS SUPERB... RECOMMEND SELLER
produto excelente Qualidade , eu tinha um t5 durou mais de 2 anos , os fones bluedio tem excelente qualidade , não me arrependo amor esse phones, pretendo comprar novamente
Produto de boa qualidade.
Хорошие наушники. По сравнению с shanhizer более глубокие басы, высокие частоты немножко скомканы. Мне нормально, но меломана могут расстроить. Удобная функция датчик головы - пауза и плэй при снятии/одевании наушников. На голове сидят плотно, но ухо внутри, поэтому не давят. Можно вертеть головой - не слетят.
muito bom
Наушниками очень доволен, посылка дошла очень быстро с курьером до дверей (5дней, это рекорд из всех моих заказов с али). Упаковка прочна, ничего не помято. Легко подключаются по bluetooth и к смартфону, тв-приставки, ноутбуку (под linux). Единственное, чисто субъективное мнение, мне кажется узким местом (потенциальным для поломки) является поворотный механизм ушей, по идеи совсем бы его не делали.
Fone incrível! o som é muito bom, confortável e um ótimo custo benefício
Eu gosto muito da Bluedio sempre com bons produtos, recomendo os aparelhos da Bluedio, já comprei outro esse e quarto produto que dessa marca
ótima qualidade
Были в оригинальной упаковке + сверху "воздушные сосиски". Звук и качество сборки хорошие, классно сидят на голове, управление удобное, есть встроенный эквалайзер с пресетами, хороший диапазон по громкости. Минус - активное шумоподавление: его нет, совсем, при его включении появляется какой-то шум и всё, ещё если с активным anc выключить наушники, то происходит очень громкий и неприятный "щелчок"
Наушники высший класс. Рекомендую и изделие и продавца.
Классные уши. Советую к покупке.
Доставка неделю. Сын доволен.
До Орска Оренбургская обл. заказ до шёл за 8 дней. Упаковано хорошо,всё работает, качество на высоте. Всё понравилось, покупкой доволен. Продавец общительный. Советую.
супер.
Bem embalado, preço justo e fiquei surpreso com a velocidade que recebi o produto. Parabéns! Chegou em 15 dias e foi quase mais rápido que as agências locais.