Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ideal Computer Repair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://idealcomputerrepair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@idealcomputerrepair.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@idealcomputerrepair.com
Euro (€)
US Dollar ($)
Good product
fast and good
Very good thing. Everything works. And Po Phone talk and listen to music from the phone. And charge the phone.
The product corresponds to the description and appearance. Very fast and intuitive connects. Faced with one nuance-at the frequency that the device immediately gave out interference and very much wheezing music, upset. But then I decided to change the frequency to another-it works cleaner. A large Plus is the ease of operation. Minus-definitely for the purity of sound and the absence of sound loses the cable. But not very critical not to buy. Overall I am happy
Take the thing works!!
Well sounds, recommend. arrived very quickly.
всё работает, но бывают помехи
Пришло быстро, работает. Какая цена, такой и звук. Рандома проигрывания нет, не гнется. Сойдет.
шло очень долго, 3 месяца почти. В коробочке с инструкцией, все это в пупырке. Музыку с usb играет неплохо, но на максимальной громкости в самом устройстве захлёбывается на басах. Лечится снижением громкости в девайсе и увеличением в приёмнике. Телефон заряжает, напряжение показывает. Рекомендую.
доставка быстрая всё пришло в Целостности и сохранности, соответствует описанию. В машинах где нет даже aux незаменимая вещь.
Perfect I recommend
The item is fantastic and more if we take into account the price, for those who say the sound is not good, just put the phone volume a little less than the maximum and the volume of this device to number 25 of the 30 that is the maximum, Quality goes up a lot in sharpness without any distortion, I have installed it on a Peugeot 406 with radio caset tape and the change has been brutal since you have Bluetooth connection and phone in the car for an irrisory price, I used to have the cell phone connected to the caset using an adapter tape and the sound was not very good compared to this apparatus, purchase recommended, do not hesitate.
Ok
Gut
Excellent , fast delivery ! Работает, канал FM Radio 107.8, микрофон так себе, возможно из-за низкого расположения прикуривателя , доставка месяц
хороший товар, всем доволен)
Устройство работает, но в аудиоканале много помех. Подозреваю, что нужно просто перенастроить FM на другую частоту. Сегодня вечером поиграюсь с этой настройкой. Думаю, что покупкой останусь довольным.
아직 사용전이지만 가격대비 괜찬은것 같음
The sound is extremely mediocre, you have to use it as a charge, listening to music is not good, hissing interference. Expected better of course. But the modulator came very quickly, days 10-12 to the south of Russia with tracking. I do not attach the photo, the modulator is already in use in the car, compact, the store's photo corresponds
Доставка быстрая, 2 недели в Рязань. На удивление все работает отлично. Подключил телефон к магнитоле, в которой нет блютуза с первого раза. Инструкцию даже не разворачивал, все интуитивно понятно. Рекомендую!!!
To Nikolaev was delivered in 25 days. The product corresponds to the description.
все работает
Fast shipping! The quality is excellent! We order the second time, for the second car!
It's OK
The quality is not very, the interlocutors complain that they can not hear well